Category - IT/Communications

Mobile Mapping Maximizes Efficiency of Pavement Program at Houston Intercontinental

To better define future pavement needs and to establish more effective asset management strategies, the Houston Airport System recently completed an assessment of 100% of the runways and taxiways at three locations: George Bush Intercontinental Airport, William P. Hobby Airport and Ellington Airport.

Airports Get Social on Facebook and Twitter

The average A380 is said to contain 450 smartphones, 213 laptops and 207 tablets. And the passengers carrying them continually leave imprints on social media sites around the world.

High-Tech Strategies for Lease Management

Managing airport leases inherently requires a lot of recordkeeping. Even for a basic T-hangar, airports must document specific dimensions, features and improvements. Necessary tenant information includes the type of plane, amount of rent, payment dates and current proof-of-insurance. Multiply all that by 200 or 300 hangars, and the task becomes daunting for smaller airports with limited staff and budgets.

New Boarding Pass Scanners Guide Passengers to Gates & Concessions at Boston Logan

What began as a digital signage initiative at Boston Logan International Airport (BOS) has evolved to include an industry first: boarding pass scanners that help direct passengers to their gates and deliver information about flight updates and concessions' options along the way. The innovative wayfinding/flight information/marketing combo is not only improving the passenger experience at BOS, it's also inspiring airports around the country to follow suit.

Self-Boarding Gates Garner Positive Reviews at McCarran Int'l

After approximately 18 months with new self-boarding gates operating in Terminal 3 at McCarran International Airport (LAS) in Las Vegas, sources there report that the state-of-the-art machines have been well received by both airlines and passengers.

South Carolina Creates Software to Facilitate Airport-Friendly Development

The South Carolina Aeronautics Commission (SCAC) is developing a software program to help local land-use planners assess whether proposed commercial and residential developments are compatible with airport operations and safety zones.

Columbiana Airport Swaps Light Pole Real Estate for Internet Service

Columbiana County Airport is a small two-runway facility in rural Ohio with 28 aircraft based on the field. But that doesn't stop it from providing high-speed Internet access to its customers. The airport secured the much-needed, but costly-to-add, service through a barter arrangement with a nearby Internet provider.

Raleigh Memorial Funds Initial Research of Unmanned Air Traffic Advisory System

That was the enthusiastic reaction as stakeholders and other curious observers watched the initial demonstration of an unmanned air traffic advisory system at Raleigh County Memorial Airport (BKW) in mid-July. While many are quick to dub the system a "virtual tower," its developer is quick to point out an important distinction: The Synthetic Air Traffic Advisory System (SATAS) advises pilots of potential conflicts in the airspace and on the airfield so they can act accordingly; it does not direct pilots the way actual air traffic controllers do.

Miami Int'l Debuts Free Video Streaming- in English and Español

Miami International Airport (MIA) has provided news, weather and stock market updates to visitors in gate holdrooms via the CNN Airport Network for roughly two decades. Airport officials have long realized that the service wasn't serving one of MIA's dominant demographic groups: Spanish-speaking customers.

San Diego Int'l Bolsters its Technology Backbone

Significant technology upgrades - both seen and unseen - figure prominently into the Green Build expansion of Terminal 2 at San Diego International Airport (SAN), which celebrated its grand opening in August. The $30 million investment in technology was designed to ensure that the facility operates at peak performance for airlines, passengers and its operator, the San Diego County Regional Airport Authority.

McCarran Int'l Debuts Ultra High-Definition Sign

It's strange to see travelers stop and take pictures of an airport sign, but it's actually a common occurrence at McCarran International Airport (LAS) in Las Vegas. The facility's new 84-inch ultra high-definition display is "stunning, not only in terms of clarity and rendering, but also in color," explains the airport's assistant director of aviation, Information Systems, Samuel Ingalls.

Bob Hope Airport Begins Online Data Collection to Lay Foundation for Safety Management System

When the FAA issued a draft advisory circular about integrated safety management systems (SMS) in late June, Bob Hope Airport (BUR) was already planning for it. By July, the Burbank, CA, facility had a new data collection system in place to help prepare for the anticipated mandate.

Pittsburgh Int'l Combines Two Software Packages to Integrate Airfield Reporting

When the weather is deteriorating and pilots need accurate, up-to-date runway condition reports, the time it takes to create and forward manual reports can be costly. Incorrect or stale information can lead to incorrect decisions, which, in turn, can lead to disastrous results.

Leveraging Technology for Asset Management

With about 2 million square feet of interior space, nine separate buildings and 3,000+ pieces of equipment under its purview, the facilities maintenance department at Spokane International Airport in Washington (GEG) has a lot of ground to cover. Its wide variety of duties - from preventive maintenance on the HVAC system and snow removal to unclogging restroom toilets and changing baggage belts - used to be managed on a rudimentary whiteboard. Assignments were listed and then crossed off or erased.

Wireless Win-Win-Win: New Hybrid Wi-Fi Services Appeal to Airports, Passengers & Wireless Providers

Two years ago, Airport Improvement explored the debate about whether airports should offer guests free Wi-Fi service or charge fees for access. Today, travelers often feel entitled to some level of free wireless services, and that trend is forcing some airport managers to rethink their wireless strategies.

Are You Ready for the Airport Webolution?

Airports are hotspots of mobile technology. Business and casual travelers alike peck away at smartphones and other electronic portables as they converge from countless directions, only to leave a few minutes later in different directions. They incessantly gaze at their LCD screens to read a text, update their Facebook page, check a website or simply to relax with a game or book.

DOT Grant Splits Cost of Shared-use System

A recently installed shared-use system at Fort Wayne International Airport (FWA) has all the markings of being a "sweet" deal for both the Indiana airport and its airline tenants.

Common-Use Passenger Processing & Smart Technology Permeate Terminal B

The new Terminal B at Sacramento International Airport (SMF) opened for operations in early October, travelers, tenants and airlines stepped into a state-of-the-art facility. The new information technology system that was installed replaces elements that had been online since 1967.

Port Columbus Int'l Adds Giant Video Wall

"Broad and High" not only describes the new $1.2 million video wall at Port Columbus International Airport (CMH); it also refers to the historic downtown cross streets that served as an inspiration for the airport's banner information technology offering.

Houston Airport System Uses Bluetooth Sensors to Measure Wait Times at Security Checkpoints

In the last ten years, Bluetooth technology has been implemented in everything from cell phones to computer mice. More recently, Houston Airport System (HAS) has used it to facilitate data collection.

Atlantic City Int'l Achieves Virtual Expansion with Technology Upgrades

How does an airport meet the needs of current and future passenger growth without expanding its facilities? At Atlantic City International Airport (ACY), officials expanded virtually by upgrading the facility's information technology systems.

New Technology Boosts Passenger Awareness at Cleveland Hopkins

Live flight tracking and weather information, coupled with advertising, has arrived on flight information display screens (FIDS) at Cleveland Hopkins International Airport (CLE).

Foresight Puts Fort Lauderdale-Hollywood Int'l at the Forefront of new FAA Survey Standards

It pays to think ahead, says Dan Bartholomew, airport planning manager for Fort Lauderdale-Hollywood International Airport (FLL) in Florida. In the case of impending land survey requirements, the payoff is estimated in the millions of dollars.

San Jose Int'l Modernizes Technology & Security

Technology and security received complete overhauls in the $1.3 billion modernization program at Norman Y. Mineta San Jose International Airport (SJC) the last several years.

Airport Wi-Fi: Free or Fee

Internet access is a hot-button topic for travelers who are increasingly dependent on smart phones and other web-enabled gadgets to stay connected. Who should pay to provide it is entirely another matter.

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