Current Issue...

Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation.
San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November.
Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program.
Ideas Build Success at Medford Airport
Thinking "outside the box" is uncomfortable and difficult for many adults.
New Parking Structure at Asheville Regional Showcases Local Landscape
As North Carolina continues to grow as a popular tourist destination, Asheville Regional Airport (AVL), in the western part of the state, is working to keep pace with the associated influx of passengers.
Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world.
Pittsburgh Int'l Opens Airside Areas To Non-Ticketed Visitors
Remember the good ol' days, when passengers reunited and parted ways with family and friends right at their gates?
FAA Conducts Airfield Safety Research at Cape May Airport
When it comes to partners for airfield projects, the recent match between Cape May Airport (WWD) and the FAA seems straight out of an eHarmony commercial.
Sonoma County Boosts Airfield Revenue With Automated Aircraft ID System
Collecting aircraft landing fees can be a hit-or-miss proposition, and many airports accept the problem as an unfortunate industry norm. Charles M. Schulz-Sonoma County Airport (STS) is not one of those facilities.
Martha's Vineyard Airport Replaces Fire Station Just in Time
Faced with the prospect of heavy FAA sanctions, Martha's Vineyard Airport (MVY) was under the gun to replace its aging, non-compliant aircraft rescue and firefighting (ARFF) building.
Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas.
Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stati

New Train Line Opens “Corridor of Opportunity” at Denver Int’l

“Corridor of Opportunity” at Denver Int’l
From its very inception, Denver International (DEN) has been a noteworthy U.S. airport, but it recently joined the international big leagues with the addition of a rail connection and a striking on-airport hotel/transit center complex. Last year, DEN served about 54 million passengers and was ranked the sixth-busiest airport in the United States. The new 23-mile rail connection and associated $582 million hotel/transit center are expected to boost airport and convention business by making ground transportation and accommodations more convenient for passengers.

Fort Lauderdale-Hollywood Int’l Regains Lost Parking Revenue

Fort Lauderdale-Hollywood Int’l Regains Lost Parking Revenue
In 2009, parking operations at Fort Lauderdale-Hollywood International Airport (FLL) were basically on life support. With volume and revenue sliding at alarming rates, the executive team drafted Doug Wolfe, FLL's chief financial officer, to revive the ailing profit center. "Our customers were abandoning us and we were losing parking revenue," recalls Wolfe. "The off-airport parking businesses grew from 2% to 12% of market share. Something had to be done."

Virginia Commissions Statewide Airfield Assessments

Virginia Commissions Statewide Airfield Assessments
Armed with magnifying glasses and kneepads, crews spent the fall of 2014 examining the pavement and paint on every airfield at every public airport in Virginia. In total, they surveyed 62 commercial and general aviation facilities. As a result, airport operators and state officials now have a concrete plan to improve the safety and longevity of their runways, taxiways and aprons.

Nashville Int’l Establishes New 7-Year Airline Agreement, Fosters Facility Expansion to Meet Growing Demand

Nashville Int’l Establishes New 7-Year Airline Agreement
Nashville may be best known as the home of country music, but years of notable commercial growth are helping it earn some new distinctions. In 2015, for instance, Forbes ranked Nashville as the 4th best city for white-collar jobs, and Business Facilities magazine named it the U.S. city with the best potential for economic growth.

Years of Record Growth Spur New Terminal at Central Nebraska Regional

New Terminal at Central Nebraska Regional
When Executive Director Michael Olson first came to Central Nebraska Regional Airport (GRI) in 2005, commercial air service was sparse. A few years later, it was completely nonexistent for a brief time. "We knew we had to make some changes to our program," Olson recalls.

Ottawa Int'l Improves Control Center By Integrating Airfield Operation Data

Collaboration and ongoing improvement are guiding principles at Ottawa Macdonald-Cartier International (YOW). Recent enhancements to the airport's high-tech operations control center demonstrate how important both are at the Ontario facility.

San Francisco Int'l Launches Pilot of Paid Concierge Service

As international traffic increases and upscale overseas airlines begin to extend their first-class service beyond the cabin doors, San Francisco International Airport has taken notice-and action. In March, it launched the one-year pilot of a paid concierge service for passengers traveling on any airline, in any class of service.

Fort Lauderdale-Hollywood Int'l Uses New Model for Inline Baggage Projects

Fort Lauderdale-Hollywood International (FLL) recently wrapped up the installation of an inline baggage screening system in Terminal 3, part of a six-year program to enhance baggage handling and security at the Florida facility

Baltimore/Washington Int'l Creates New Airfield While Complying with Runway Safety Area Regs

When officials at Baltimore/Washington International Thurgood Marshall Airport (BWI) began strategizing about how to comply with the recent runway safety area deadline, they did not expect to end up with a new airfield. One decade later, however, that's essentially what they have.

New Software Adds Mobile Connection for Ops Personnel at Los Angeles Int'l

Although the 2013 shooting incident at Los Angeles International Airport (LAX) was resolved in just three minutes, six people were wounded and a TSA officer lost his life. The tragic event left permanent scars on the airport...and also prompted an extensive review of response operations at the facility that serves more than 70 million people annually.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas. Earlier this year, the airport installed a high-tech system that is especially valuable for monitoring and managing aircraft in areas outside of the visual field of air traffic controllers.

Toronto Pearson Int'l Extends Self-Service Surge to Checked Baggage

Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.

Vancouver Int'l Relights Apron With Dimmable LED System

Earlier this year, Vancouver International Airport (YVR) flipped the switch on its new all-LED apron lighting system, the largest apron LED installation in Canada. The approximately $2.5 million ($1.97 million U.S.) lighting system also features an adaptive dimming system based on gate usage, a first among North American airports.

Charleston Int'l Completes Taxiway Improvements

As a joint-use airport, Charleston International (CHS) serves a diverse mix of traffic. On any given day, the South Carolina airfield accommodates a variety of commercial airliners and U.S. Air Force aircraft, including mammoth C-17 transporters. It also has enough general aviation traffic to support two fixed-base operators and is home to Boeing's only final assembly plant for the 787 Dreamliner outside of Everett, WA. The unique blend of traffic at CHS is evident whenever a new Dreamliner taxis by the main terminal for a test flight or ground evaluation, and passengers in the boarding lounges buzz with excitement.

Bult Field Puts Drone Technology to the Test for Wildlife Management

"Why did the chicken cross the road?" is always good for some giggles on the schoolyard. But it's no laughing matter when a deer, coyote or goose crosses a runway or flightpath to get to the other side. In the most serious cases, it can be a matter of life or death.

Highest-Elevation Airport in U.S. Adds New Deicing Pad

After overcoming space constraints, geological challenges and complications associated with high altitude, Telluride Regional Airport (TEX) in Colorado is thrilled to have a new $7 million deicing pad ready to boost operational efficiency again this winter.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.



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