Current Issue...

Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation.
San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November.
Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program.
Ideas Build Success at Medford Airport
Thinking "outside the box" is uncomfortable and difficult for many adults.
New Parking Structure at Asheville Regional Showcases Local Landscape
As North Carolina continues to grow as a popular tourist destination, Asheville Regional Airport (AVL), in the western part of the state, is working to keep pace with the associated influx of passengers.
Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world.
Pittsburgh Int'l Opens Airside Areas To Non-Ticketed Visitors
Remember the good ol' days, when passengers reunited and parted ways with family and friends right at their gates?
FAA Conducts Airfield Safety Research at Cape May Airport
When it comes to partners for airfield projects, the recent match between Cape May Airport (WWD) and the FAA seems straight out of an eHarmony commercial.
Sonoma County Boosts Airfield Revenue With Automated Aircraft ID System
Collecting aircraft landing fees can be a hit-or-miss proposition, and many airports accept the problem as an unfortunate industry norm. Charles M. Schulz-Sonoma County Airport (STS) is not one of those facilities.
Martha's Vineyard Airport Replaces Fire Station Just in Time
Faced with the prospect of heavy FAA sanctions, Martha's Vineyard Airport (MVY) was under the gun to replace its aging, non-compliant aircraft rescue and firefighting (ARFF) building.
Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas.
Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stati

Cleveland Hopkins Accelerates Terminal Updates for Republican Convention

When throngs of red, white and blue politicos descend on Cleveland in July for the Republican National Convention, Cleveland Hopkins International Airport (CLE) will greet them with a newly updated ticket lobby and other recent renovations. Between delegates, staffers, journalists, lobbyists and others, the city is expecting 50,000 extra visitors.

Where to Turn?

Like many people of our vintage, my wife is handling more and more of her aging mother's affairs. After her recent move into an assisted care facility, there was a lot of follow-up paperwork. Our experience changing my mother-in-law's address with one insurance carrier was particularly frustrating.

Richmond Int'l Pitches Paper & Saves Time with New Identity Management Software

Managing the safety, security and credentialing of employees and outside workers presents complex challenges for airport operators across the globe. U.S. airports, in particular, have found themselves swimming chin-deep in paperwork associated with post-9/11 security regulations.

Commerce Park Drives Growth at Sebring Regional

Maximizing income from multiple sources is important for all airports, but it's especially crucial for small general aviation facilities that don't collect commercial landing fees, or have high-volume potential from parking and concessions.

New Terminal at Minot Int'l Dramatically Increases Capacity & Prepares Community for Future

For many years, the only escalator in Minot, ND, was at Woolworth's, which also had a lunch counter. Today, there's a new escalator in town-inside the airport's spanking new terminal, and Minot International (MOT) holds its own claim to fame as the largest airport terminal in North Dakota.

Monterey Regional Adds Runway Safety Areas Amid Perfect Storm

Sometimes, the phrase "perfect storm" refers to a rare combination of events that leads to disaster. Other times, it describes similarly unusual circumstances that create an amazing outcome. Surprisingly, a recent runway safety area project at Monterey Regional Airport (MRY) met both definitions at various points.

San Diego Int'l Builds $316 Million Consolidated Rental Car Facility

The new 2.1 million-square-foot rental car center at San Diego International (SAN) consolidates the busy airport's car rental operations under one roof to maximize operational efficiency and enhance service for customers. Given the airport's active car rental market (more than 1 million transactions per year) and limited overall footprint (661 acres for all airport operations), the project was a tall order to fill.

Miami Int'l "Walks the Walk" with Passengers Through Security

Each year, airports spend millions of dollars improving the passenger experience. But despite luxury lounges, gourmet restaurants and high-end retail stores, many still share a common Achilles' heel: security checkpoints. Passenger grumbling has grown noticeably louder at facilities where traffic volume continues to rise and TSA staffing levels remain unchanged due to budget constraints.

Pittsburgh Int'l Installs Terrazzo with Extra Razzle-Dazzle

Travelers passing through Pittsburgh International Airport (PIT) need only look down to see one of the most striking components of the airport's recent multimillion-dollar renovation. The airport replaced its uninspired, dated tile flooring with smooth new terrazzo that serves as the "canvas" for an eye-catching piece of art. The new material also eliminates the familiar racket of suitcases rolling over tile flooring.

Orlando Int'l Activates Energy Reduction Plan

While some airport operators talk about reducing energy consumption, others take action to make it happen. Orlando International Airport (MCO) recently committed to the goal of using 10% less energy in its facilities by 2018, a move that will significantly reduce operating costs and may boost the airport's reputation from "eco-friendly" to "eco-friendlier."

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas. Earlier this year, the airport installed a high-tech system that is especially valuable for monitoring and managing aircraft in areas outside of the visual field of air traffic controllers.

Toronto Pearson Int'l Extends Self-Service Surge to Checked Baggage

Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.

Vancouver Int'l Relights Apron With Dimmable LED System

Earlier this year, Vancouver International Airport (YVR) flipped the switch on its new all-LED apron lighting system, the largest apron LED installation in Canada. The approximately $2.5 million ($1.97 million U.S.) lighting system also features an adaptive dimming system based on gate usage, a first among North American airports.

Charleston Int'l Completes Taxiway Improvements

As a joint-use airport, Charleston International (CHS) serves a diverse mix of traffic. On any given day, the South Carolina airfield accommodates a variety of commercial airliners and U.S. Air Force aircraft, including mammoth C-17 transporters. It also has enough general aviation traffic to support two fixed-base operators and is home to Boeing's only final assembly plant for the 787 Dreamliner outside of Everett, WA. The unique blend of traffic at CHS is evident whenever a new Dreamliner taxis by the main terminal for a test flight or ground evaluation, and passengers in the boarding lounges buzz with excitement.

Bult Field Puts Drone Technology to the Test for Wildlife Management

"Why did the chicken cross the road?" is always good for some giggles on the schoolyard. But it's no laughing matter when a deer, coyote or goose crosses a runway or flightpath to get to the other side. In the most serious cases, it can be a matter of life or death.

Highest-Elevation Airport in U.S. Adds New Deicing Pad

After overcoming space constraints, geological challenges and complications associated with high altitude, Telluride Regional Airport (TEX) in Colorado is thrilled to have a new $7 million deicing pad ready to boost operational efficiency again this winter.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.



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