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Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Nearly 250 years after Paul Revere rode out of Boston warning of a pending advance by British Redcoats, a shimmering red coat of paint warmly welcomes international visitors to the modern airport in his colonial hometown.
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Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Kansas City International Airport (MCI) recently underwent a transformative expansion, not only reshaping its terminal but also nearly tripling the size of its apron. In true domino fashion, those improvements created the need for a whole new approach to snow removal.
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New Glycol Recycling Facility at Syracuse Hancock Int’l Produces Deicing Fluid Certified for Reuse
A new glycol recycling facility opened at Syracuse Hancock International Airport (SYR) featuring first-of-its-kind deicing technology for the United States.
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Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Staff members at Vancouver International Airport (YVR) in British Columbia refer to the experience almost cryptically as “the Four Days in December.” And it’s as ominous as it sounds.
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LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
Designers and planners who created the luxe Chase Sapphire Lounge at LaGuardia Airport (LGA) in New York “went for gold” regarding aesthetics, amenities and overall building standards. And they seem to have succeeded on all accounts.
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Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
The rapid growth at Sarasota-Bradenton International Airport (SRQ)—a whopping 230% increase in passenger volume in the last five years—has brought smiles to the faces of management. But it also created an associated increase in vehicle traffic that caused curbside congestion at the terminal.
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Massive Restroom Renovations in Progress at Miami Int’l
Massive Restroom Renovations in Progress at Miami Int’l
Miami International Airport (MIA) is undergoing a comprehensive renovation of more than 200 restrooms. The effort, slated for completion by 2030, is just one component of a larger future-ready capital initiative created under Miami-Dade County Mayor Daniella Levine Cava to modernize MIA.
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Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Airport (MGM) in Alabama claimed a spot in aviation history this February as one of the first U.S. airports to open a station with state-of-the-art chargers for electric aircraft.
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Website Platform Helps Airports Attract More Customers
Website Platform Helps Airports Attract More Customers
Growth can be elusive for any airport, especially small ones that suffer “leakage”—the loss of customers to larger nearby airports.
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Danville Regional Renovates Terminal and Ramp
Danville Regional Renovates Terminal and Ramp
A new Caesars casino and hotel scheduled to open later this year near Danville Regional (DAN) has created a good news/bad news situation for the southern Virginia airport.
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Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Airport (ACT)—located smack dab between Austin-Bergstrom International (AUS) and Dallas Fort Worth International (DFW)—is making airport-wide investments to ensure that it will be able to continue meeting customer demand in central Texas.
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Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Coping with such change is essential, but staying ahead of it is ideal.
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty of spots for selfies.
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New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
Los Angeles World Airports and Delta Air Lines have opened the final phases of their joint Delta Sky Way project at Los Angeles International Airport, a combined investment of $2.3 billion to revitalize one of the airline’s key hubs.
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Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Snowbird. Deer Valley. Park City. The natural peaks around Salt Lake City that create sought-after runs for skiers also create problematic peak days for oversized baggage at Salt Lake City International Airport (SLC).
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New Parking Ramp Prepares Minneapolis-St. Paul Int’l for Post-Pandemic Rebound

New Parking Ramp Prepares Minneapolis-St. Paul Int’l for Post-Pandemic Rebound
Last August, Minneapolis-St. Paul International Airport (MSP) completed construction of an 11-story parking ramp and transit facility at Terminal 1. When the $443 million project broke ground three years earlier, MSP was in the midst of a 10-year growth trend that peaked with a record 39.5 million passengers in 2019. But by the time the project was finished, the airport was only serving about 25% of its normal volume due to the COVID-19 pandemic.

Philadelphia Int’l Finishes Airfield Rehab Months Early Despite Multiple Challenges

Philadelphia Int’l Finishes Airfield Rehab Months Early Despite Multiple Challenges
The multi-year $25 million East Airfield Rehabilitation at Philadelphia International Airport (PHL) was completed 71 days early—and that was after having to shut down due to COVID-19. ​With construction progressing so fast and money still in the budget, PHL even managed to take advantage of reduced airfield traffic from the pandemic to add extra taxiway overlays to the project scope.

Colorado Springs Airport Reaps Rewards of Digital Work Orders, Asset Management

Colorado Springs Airport Reaps Rewards of Digital Work Orders, Asset Management
To-do lists at Colorado Springs Airport (COS) are no longer paperwork manila files, sticky notes or even email threads. Instead, maintenance tasks and work orders are managed in a sophisticated software program that tracks all aspects of general operations, from airfield and landside to terminal/facilities and information technology.

Akron-Canton Airport Updates Gates to Prepare for Growth

Akron-Canton Airport Updates Gates to Prepare for Growth
When Akron-Canton Airport (CAK) completed a $37 million gate modernization and concourse expansion last fall, the northeast Ohio airport also celebrated the culmination of its 10-year, $115 million capital improvement program. Together, the projects update the 1960s terminal, allow it to accommodate all current aircraft and right size the facility for future growth.

Investments at Rocky Mount-Wilson Regional Pay Quick Dividends

Investments at Rocky Mount-Wilson Regional Pay Quick Dividends
A renaissance is underway at Rocky Mount-Wilson Regional Airport (RWI) in Elm City, NC. And master plan improvements are propelling it forward. Airport Director Dion Viventi reports that several infrastructure projects executed in 2019 and 2020 are already boosting RWI’s bottom line.

Greenville-Spartanburg Int’l Builds Bigger, Better ARFF Station

Greenville-Spartanburg Int’l Builds Bigger, Better ARFF Station
Firefighters at Greenville-Spartanburg International Airport (GSP) are thrilled with the new aircraft rescue and firefighting (ARFF) station they moved into last November. At 24,000 square feet, the facility is triple the size of the previous station, and also includes updated features and comforts for crews and equipment.

Asset Tracking Software at McCarran Int’l Boosts Efficiency, Documents FAA Compliance

Asset Tracking Software at McCarran Int’l Boosts Efficiency, Documents FAA Compliance
Maintenance personnel at McCarran International Airport (LAS) no longer put pen to paper when they log maintenance performed on runway lights. Instead, a digital asset management system uses GPS technology to track the work performed and pushes the information to a cloud-based platform to enhance the accuracy of maintenance records.

McCarran & Oakland Int’l Complete Pilot Tests of New Fuel Farm Management Platform

McCarran & Oakland Int’l Complete Pilot Tests of New Fuel Farm Management Platform
Fuel storage facilities at McCarran International Airport (LAS) in Las Vegas and California’s Oakland International Airport (OAK) are using a new cloud-based asset management system to overcome obstacles that plague the entire industry—problems such as a lack of timely, accurate information and multiple software programs that don’t speak to each other.

Airports Use Digital Platform to Manage Gate Utilization, Aircraft Parking

Airports Use Digital Platform to Manage Gate Utilization, Aircraft Parking
​Until recently, the common-use gates at Eisenhower National Airport (ICT) were a bit like Wichita’s version of the Wild West. The system worked fine when gates were, in fact, open. But when two different airlines wanted to use the same gate, there was no clear way of deciding which had priority.

High Seas, High Stakes: Coastal Airports Respond to Climate Change

High Seas, High Stakes: Coastal Airports Respond to Climate Change
As U.S. airports prepare to turn the corner on the pandemic and the harsh winter of 2020-2021, some still face a significant long-term challenge: the rise in sea levels resulting from climate change. Although the biggest risk is to airports located along the Atlantic, Pacific and Gulf coasts, experts predict secondary effects for inland airports as well.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Greenville-Spartanburg Int’l Builds Bigger, Better ARFF Station

Greenville-Spartanburg Int’l Builds Bigger, Better ARFF Station
Firefighters at Greenville-Spartanburg International Airport (GSP) are thrilled with the new aircraft rescue and firefighting (ARFF) station they moved into last November. At 24,000 square feet, the facility is triple the size of the previous station, and also includes updated features and comforts for crews and equipment.

Asset Tracking Software at McCarran Int’l Boosts Efficiency, Documents FAA Compliance

Asset Tracking Software at McCarran Int’l Boosts Efficiency, Documents FAA Compliance
Maintenance personnel at McCarran International Airport (LAS) no longer put pen to paper when they log maintenance performed on runway lights. Instead, a digital asset management system uses GPS technology to track the work performed and pushes the information to a cloud-based platform to enhance the accuracy of maintenance records.

McCarran & Oakland Int’l Complete Pilot Tests of New Fuel Farm Management Platform

McCarran & Oakland Int’l Complete Pilot Tests of New Fuel Farm Management Platform
Fuel storage facilities at McCarran International Airport (LAS) in Las Vegas and California’s Oakland International Airport (OAK) are using a new cloud-based asset management system to overcome obstacles that plague the entire industry—problems such as a lack of timely, accurate information and multiple software programs that don’t speak to each other.

Airports Use Digital Platform to Manage Gate Utilization, Aircraft Parking

Airports Use Digital Platform to Manage Gate Utilization, Aircraft Parking
​Until recently, the common-use gates at Eisenhower National Airport (ICT) were a bit like Wichita’s version of the Wild West. The system worked fine when gates were, in fact, open. But when two different airlines wanted to use the same gate, there was no clear way of deciding which had priority.

High Seas, High Stakes: Coastal Airports Respond to Climate Change

High Seas, High Stakes: Coastal Airports Respond to Climate Change
As U.S. airports prepare to turn the corner on the pandemic and the harsh winter of 2020-2021, some still face a significant long-term challenge: the rise in sea levels resulting from climate change. Although the biggest risk is to airports located along the Atlantic, Pacific and Gulf coasts, experts predict secondary effects for inland airports as well.

The Beat Goes On

The Beat Goes On
SEA debuted a 12-by-7-foot digital music wall that runs a loop of performances by local musicians.

O’Hare Moves Aircraft Deicing From Gates to High-Tech Centralized Facility

O’Hare Moves Aircraft Deicing From Gates to High-Tech Centralized Facility
Chicago is widely known as the Windy City, but it’s also snowy and icy. That creates challenging conditions at Chicago O’Hare International Airport (ORD), said to be home of the busiest sustained winter airport operations in the world. This past season, for instance, it processed more than 1,200 flights per day.

Alpena County Regional Updates Passenger Amenities, Honors Local History

Alpena County Regional Updates Passenger Amenities, Honors Local History
Replacing a dated and inefficient building, the new terminal includes more space, updated security and several firsts for APN: a passenger boarding bridge, an automated baggage system and airside restrooms. While adding the new amenities, the airport and design team also managed to pay homage to the region’s rich industrial background, storied maritime history and rustic Northwoods surroundings.

Post-Pandemic Vision at Albany Int’l Includes More Parking, More Technology

Post-Pandemic Vision at Albany Int’l Includes More Parking, More Technology
Sometimes a parking garage is more than just a place to park vehicles. A case in point is the five-story structure at Albany International Airport (ALB). The new garage and associated terminal upgrades completed last spring signal important changes unfolding at the eastern New York airport. Other changes include a new state-funded interstate exit that serves ALB.

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe
Knowing that late-spring snowstorms can be among the heaviest and hardest to clear, airport operations managers in cold-weather cities like Manchester, NH, and Minneapolis implemented plans to keep their maintenance crews safe while also remaining ready to clear away snow. Thankfully, most of North America was spared significant snowfall for the remainder of the season. The challenge of keeping workers safe increased in late spring as COVID-19 cases rose, but the concern about getting socked with a major snowfall subsided.

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What’s Your Claim to Fame?
The great thing is that you can determine your airport’s claim to fame.
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Empathy is Key to Effectively Working with the Media
Skilled external affairs professionals are equal parts communication experts, trend analysts and matchmakers.
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty...
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