$100K Investment to Further Enhance Passenger Experience
GRAND RAPIDS, Mich., January 16, 2024 – The Gerald R. Ford International Airport unveiled its first post-security pet relief area to provide a more enjoyable and stress-free journey for passengers traveling with animals.
Located at the beginning of Concourse A, this new amenity features:
“We understand that travel companions come in all shapes and sizes, and our commitment to providing a seamless and comfortable journey extends to our furry friends,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “This new space further elevates the guest experience, ensuring all passengers, including their animal companions, feel welcomed and cared for during their journey through the Airport.”
The animal relief area is part of Elevate, a $500 million program to accommodate passenger growth. This initiative represents the largest capital expansion for a small hub airport in the country, featuring modern amenities, eight new gates on Concourse A, additional concession and retail concepts, sustainable design elements and more.
Thanks to support from BISSELL, a pre-security pet relief area is located outside the west end of the terminal building at the beginning of the drop-off lane.
For more information about the amenities offered at the Ford International Airport, visit FlyFord.org/amenities.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.