(Ontario, California – June 15, 2023) – Ontario International Airport (ONT) is offering passengers with non-visible disabilities the opportunity to travel with confidence.
The Hidden Disabilities Sunflower program is a simple tool for passengers to voluntarily share that they have a disability that might not be immediately apparent, and would need a little extra help, time and understanding while at the airport. Under the program, travelers with a non-visible disability can request a Sunflower lanyard at the Traveler’s Aid desk in either terminal or the ticket counter of any participating airline. Program materials also can be mailed to travelers with a minimum three-week notice prior to travel.
Travelers don’t need to have booked Special Assistance to request a lanyard. Staff, together with all the stakeholders operating in at ONT, will be ready to support Sunflower wearers and their traveling companions.
“At Ontario International, we are committed to ensuring access for all of our travelers and visitors, and are proud to provide the Sunflower program for travelers who might need a helping hand while at the airport,” said Atif Elkadi, chief executive officer for the Ontario International Airport Authority.
The Sunflower program is globally recognized for helping individuals with hidden disabilities overcome barriers – physical and otherwise – that are often part of their everyday lives. One in seven people – 1.3 billion worldwide – live with a disability, many of them not readily apparent. These can include conditions that are neurological, cognitive and neurodevelopmental in nature, as well as physical, visual and auditory disabilities. They also can include respiratory and chronic health conditions such as arthritis and diabetes, chronic pain and sleep disorders.
The Sunflower lanyard is designed as a discreet way for airport staff to recognize travelers who might need extra time and understanding. Since Sunflower’s launch in 2016, businesses and organizations ranging from malls and retailers to colleges and universities to airports and public transit systems have participated.
For more information on ONT’s Sunflower program, please visit: www.flyontario.com/Sunflower-Program
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