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Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation.
San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November.
Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program.
Ideas Build Success at Medford Airport
Thinking "outside the box" is uncomfortable and difficult for many adults.
New Parking Structure at Asheville Regional Showcases Local Landscape
As North Carolina continues to grow as a popular tourist destination, Asheville Regional Airport (AVL), in the western part of the state, is working to keep pace with the associated influx of passengers.
Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world.
Pittsburgh Int'l Opens Airside Areas To Non-Ticketed Visitors
Remember the good ol' days, when passengers reunited and parted ways with family and friends right at their gates?
FAA Conducts Airfield Safety Research at Cape May Airport
When it comes to partners for airfield projects, the recent match between Cape May Airport (WWD) and the FAA seems straight out of an eHarmony commercial.
Sonoma County Boosts Airfield Revenue With Automated Aircraft ID System
Collecting aircraft landing fees can be a hit-or-miss proposition, and many airports accept the problem as an unfortunate industry norm. Charles M. Schulz-Sonoma County Airport (STS) is not one of those facilities.
Martha's Vineyard Airport Replaces Fire Station Just in Time
Faced with the prospect of heavy FAA sanctions, Martha's Vineyard Airport (MVY) was under the gun to replace its aging, non-compliant aircraft rescue and firefighting (ARFF) building.
Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas.
Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stati

IT Achieves Master Plan Status

Typical airport master plans provide conceptual structure for future growth and improvements, with an emphasis on physical infrastructure like buildings and runways. The San Diego County Regional Airport Authority is taking a more progressive approach by supplementing the master plan for San Diego International Airport (SAN) with a companion information technology (IT) master plan.

Monroe County Creates Out-of-the Box Hangar Leases

Monroe County Airport (BMG), a Part 139 Class IV airport serving the Bloomington, IN, area, knows how to turn challenges into opportunities. Management and board members at this corporate class general aviation airport focus on their facility's strengths and, in so doing, find creative ways to meet new challenges and grow operations.

AVI Improves Taxi Operations at Dulles

Inspired by improvements to taxi operations at Ronald Reagan Washington National Airport, the Metropolitan Washington Airport Authority (MWAA) applied similar technology down the pike at Washington Dulles International Airport (IAD) last spring.

Soft Drinks & Coffee Carry "Experiential Marketing" into Airport Industry

January brings not only a new year at Cleveland Hopkins International (CLE), but also a new source of revenue. The airport has signed a five-year agreement valued at $2 million, which grants exclusive pouring rights throughout the terminal to Pepsi Americas.

Solar Farm at Fresno Yosemite Sets Shining Example of Energy Efficiency

What began as a small idea to improve the rental car facility at Fresno Yosemite International Airport has blossomed into a much larger project that's expected to save the California airport millions of dollars in the coming years.

Here's to the Survivors

This issue of Airport Improvement provides you with great examples of airports leveraging resources already at hand or in other cases saving money by using new technologies or outside resources.

Aviation Infrastructure: Don't Spend. Invest.

Oil priced over $150 a barrel? The number of airlines slashed by a third? Not too long ago, such statements would have made people laugh. No one is laughing anymore.

Five Management Challenges Facing Airports Amid Uncertainty

Due to high fuel prices, a slowing economy and airline service cutbacks, the always-difficult job of an airport director is even more challenging today than in the past.

Welcome Friends

It's an exciting time. Records for passengers and revenues continue to be posted and summarily surpassed. The compounding growth has placed unprecedented demands on our airport infrastructure, and we're all working hard and fast to keep pace.

A Case of Irrational Pessimism

Do we all have our seat belts fastened? The landscape we experience at year-end 2008 will surely be quite different than what our expectations were this past New Year's Day.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas. Earlier this year, the airport installed a high-tech system that is especially valuable for monitoring and managing aircraft in areas outside of the visual field of air traffic controllers.

Toronto Pearson Int'l Extends Self-Service Surge to Checked Baggage

Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.

Vancouver Int'l Relights Apron With Dimmable LED System

Earlier this year, Vancouver International Airport (YVR) flipped the switch on its new all-LED apron lighting system, the largest apron LED installation in Canada. The approximately $2.5 million ($1.97 million U.S.) lighting system also features an adaptive dimming system based on gate usage, a first among North American airports.

Charleston Int'l Completes Taxiway Improvements

As a joint-use airport, Charleston International (CHS) serves a diverse mix of traffic. On any given day, the South Carolina airfield accommodates a variety of commercial airliners and U.S. Air Force aircraft, including mammoth C-17 transporters. It also has enough general aviation traffic to support two fixed-base operators and is home to Boeing's only final assembly plant for the 787 Dreamliner outside of Everett, WA. The unique blend of traffic at CHS is evident whenever a new Dreamliner taxis by the main terminal for a test flight or ground evaluation, and passengers in the boarding lounges buzz with excitement.

Bult Field Puts Drone Technology to the Test for Wildlife Management

"Why did the chicken cross the road?" is always good for some giggles on the schoolyard. But it's no laughing matter when a deer, coyote or goose crosses a runway or flightpath to get to the other side. In the most serious cases, it can be a matter of life or death.

Highest-Elevation Airport in U.S. Adds New Deicing Pad

After overcoming space constraints, geological challenges and complications associated with high altitude, Telluride Regional Airport (TEX) in Colorado is thrilled to have a new $7 million deicing pad ready to boost operational efficiency again this winter.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.



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